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Please complete online or print and fax
the End User
Registration Form to register your
product for warranty. If your product
is not registered it will not be covered
by our warranty under any circumstances.
Please be sure to complete all areas designated
as "required fields" before
sending to us.
You can submit your registration
on line here. Or you may download
& print our hard copy, fill it
out, and mail/fax it to:
East Coast Scooter
104 E. Cherry St.
Douglas, GA 31533
Toll Free 1-866-907-2668
Local / GA 1-912-383-8812
Fax 1-912-384-5457
Full Warranty Parts and Labor:
- 2 Year Parts and Labor for Hyosung Brand Motorcycles and Mopeds style scooters only.
- 1 Year Parts and Labor for Hyosung Brand ATV’s.
Limited Warranty Information:
- 1 Year for all Motorcycles 250cc and above.
- 6 Months for all Mopeds and Motorcycles 50cc to 150cc, ATV’s and Dirt Bikes.
- 30 Days on all Electric & Gas Scooters.
Note: There is no warranty for any Pre-owned Inventory unless
supplied in writing at the time of purchase.
Note: There is no warranty
for any of the RC Nitro Products.
All "New" Products sold by East
Coast Scooter includes a limited warranty
(from date of purchase). This limited
warranty covers Manufacturer Defective
Engine and Drive Train parts only.
This warranty covers all purchases from
East Coast Scooter only. All other warranty
issues must be handled through the dealer
where you purchased your products. You
are required to furnish a copy of your
original invoice, which must show our
model number and Identification/Vin number
on the invoice before we can warranty
your product.
East Coast Scooter makes every effort to
ensure that products are free of defects
or damages before shipment from the warehouse.
Please inspect your new scooter immediately
upon receipt. Note that plastic parts
(color coordinated housings, etc.) are
not covered by the warranty. It is therefore
imperative that goods received damaged
are reported immediately so that the appropriate
claim may be submitted to the shipping
carrier. Minor scratches caused from shipping
and handling or "blemishes"
are not considered replaceable damage,
as they do not affect the functionality
of the scooter, moped, motorcycle, ATV
or dirt bike. In the event that replacement
part is needed, we will only ship items
free of charge to the original shipping
address.
INITIAL INSPECTION:
IMPORTANT
NOTICE!!!
Please inspect your order when it arrives
for any shipping damage!! Please open
the box and inspect thoroughly before
signing the Bill of Lading. If there is
any visible damage to the box or product,
please note on the Bill of Lading and
have the Truck Driver initial. Make sure
to obtain and keep a copy of your Bill
of Lading. If your order is damaged, you
must file a claim with the shipping company.
If there is extensive shipping damage,
refuse the shipment and send it back for
another new product. We Will Not Warranty
parts due to shipping damage.
PURCHASING RESPONSIBILITY:
Please see Disclaimer. Purchaser understands
the nature of riding mopeds and motorcycle
riding activities and acknowledges that
he or she is qualified to operate a scooter
as purchased from East Coast Scooter.
Person understands they must abide by
state laws and be in proper physical condition
to ride a moped scooter. Purchaser is
also responsible to inspect and insure
moped before using it to make sure that
the moped is safe to use and in riding
order.
Laws vary from state to state, and East
Coast Scooter makes no guarantees or claims
that the moped you purchase is legal for
operation in your particular city, county
or state. If required in your city or
state, purchaser is responsible to operate
and register moped in accordance with
state and local laws and ordinances. Every
moped comes with a Certificate of Origin,
from the factory. We can also provide
a Bill of Sale, if needed. The moped has
an engraved VIN nameplate on the frame.
Beyond that, we cannot provide any further
documentation or paperwork.
THIS LIMITED WARRANTY COVERS THE
FOLLOWING PARTS ONLY:
Engine long block assembly, including
all internal lubricated parts, i.e. Rings,
pistons, pins, crankshaft and, main bearings,
the connecting rods, and rod bearings,
camshaft bearings, timing chain gears,
rocker arms, valve springs, valve guides,
valve seats, valve push rods, valve lifters,
and oil pump. Additionally, the engine
head(s), engine block and cylinder barrels
will be covered if they are solely as
a result of the mechanical failure of
one or more of the internal lubricated
components specified above. The Cooling
system must be in good working order including
cooling fans. Accessory items, including
but not limited to electrical components
of all types (distributor, alternator
and all sensors and electrical control
devices), fuel systems, gaskets, seals,
filters, mounts linkage and fluids are
not covered by this agreement.
TRANSFER CASE: All internal
lubricated parts contained within the
transfer case. The transfer case itself
will be covered if damage solely as a
result of the mechanical failure of one
or more of the internal lubricated components
contained within the transfer case. Accessory
items, including but not limited to, U-joints,
electrical components, linkage, seals,
gaskets, mounts or fluids are not covered
by this Agreement.
DIFFERENTIAL: All internal
lubricated parts contained within the
drive axle housing case. The drive axle
housing itself if damaged solely as a
result of the mechanical failure of one
or more or the internal lubricated components
contained the drive axle housing. Accessory
items, including but not limited to, backing
plates, all brake system components, cables,
controls, linkage, vents, pumps, U-joints,
electrical controls, mounts, seals, gaskets,
and fluids are not covered by this Agreement.
TRANSMISSION (Automatic or Standard):
All internal lubricated parts contained
within the transmission case. The transmission
case itself if damaged solely as a result
of mechanical failure of one or more of
the internal lubricated components contained
within the transmission case. The Complete
hydraulic system must be flushed including
integral transfer case, oil cooler, lines,
and new filter(s) installed Accessory
items, including but not limited to, modulators,
governors, electrical controls, linkage,
mounts, seals, gaskets, and fluids are
not covered by this agreement.
ITEMS NOT COVERED UNDER ANY CIRCUMSTANCE:
Tires, rims, body panels, fuses, forks,
shocks, gaskets, light bulbs, seats, CV
Boots, oil filter, air filter, fuel filter,
filters, clutch wear parts, cables, drive
belt, chain, spark plug, any part made
from rubber, belts, brake linings and/or
pads, batteries, sprockets, external springs,
clips, nuts, bolts, fasteners, frame.
LIMITATIONS: You must
have a professional mechanic (any small
engine repair shop, motorcycle shop, or
local auto repair shop) or an authorized
East Coast Scooter Dealer assemble your
new motorized vehicle and do the prep
work to assure your is in good working
condition. You will need to provide proof
of this when filing a warranty claim,
so keep your receipts. Subject to the
limitations stated in this agreement,
East Coast Scooter agrees (at its sole
discretion and election) to replace a
covered component if the covered component
fails as a result of one or more of the
internal lubricated parts within the component
stated warranty period from the date of
purchase, while the component is being
used under the conditions and in the manner
specified by its original manufacturer.
THIS AGREEMENT AND LIMITED WARRANTY
IS VOID IF ANY OF THE FOLLOWING IS TRUE:
- THE CUSTOMER DOES NOT USE A PROFESSIONAL
MECHANIC (SMALL ENGINE REPAIR SHOP, MOTORCYCLE
SHOP, OR AUTO REPAIR SHOP) OR AN AUTHORIZED
EAST COAST SCOOTER DEALER TO ASSEMBLE
AND PREP THE PRODUCT PRIOR TO OPERATION.
Proof of this is required for warranty
claims.
- THE DAMAGE TO THE COMPONENT IS CAUSED BY AN ACCIDENT.
- THE CUSTOMER FAILS TO FOLLOW THE MINIMUM MAINTENANCE AND BREAK-IN REQUIREMENTS
SUGGESTED BY THE MANUFACTURER. AND FAILS TO PROVIDE PROPER SERVICE DOCUMENTS.
- THE DAMAGE TO THE PRODUCT IS CAUSED DURING SHIPPING.
- PRODUCT IS USED IN A MANNER WHICH IT WAS NOT DESIGNED FOR.
- THE PRODUCT IS MODIFIED IN ANYWAY.
- THE PRODUCT IS USED IN RENTAL BUSINESS.
TOWING CHARGES: All towing and/or shipping
charges incurred are the responsibility
of the customer.
REPAIRED COMPONENTS: If the components
are repaired under the terms of this agreement,
they will be repaired or replaced with
component parts of like kind and quality.
LABOR TO REPAIR OR REPLACE PARTS:
East Coast Scooter does not pay or reimburse
any labor cost under any circumstances.
SHIPPING POLICY AND EXPENSE:
IN WARRANTY: If your
product is still under warranty you may
return any part for exchange, at your
expense, to our address above. We will
pay return shipping to you unless it is
determined your part was abused or damaged
other than manufacturers defect. Your
dealer may handle the parts exchange for
you at no expense to you however the option
to do so is that of the dealers and we
have no control of a dealers in house
parts exchange policies.
OUT OF WARRANTY: Customer
is to pay for parts, S&H both ways
and in all cases you must send us the
part that needs to be replaced. Failure
to do so may result in your getting the
wrong part. We are not responsible for
wrong parts sent if we do not have your
part to exchange and verify correct part
numbers.
- All shipping related fees must be prepaid in full, unless the customer
is using Freight collect or has arranged his/her own freight.
- East Coast Scooter does not guarantee delivery schedule and is not responsible
for shipping delays, damages occurred during shipping or any extra cost incurred
by the customer after the part has been shipped.
- East Coast Scooter is not responsible for return shipping costs.
- East Coast Scooter is not responsible for any cancellation incurred cost. All
incurred cost due to cancellation must be paid in full and is not refundable.
(Example: If product or part has left the warehouse and the order is cancelled.
The shipping company will charge freight whenever the product leaves our warehouse.)
Why do you need my part? We need your
part for several reasons.
We need to verify your replacement part
is the correct one to send to you. We
require the part back so we may monitor
defective parts and notify the correct
manufacturer or potential future problems
or recalls. We need to verify that your
part is in fact defective. Many times
we receive parts that are not defective
at all.
LIMITED WARRANTY TRANSFERABILITY:
THIS WARRANTY IS NOT TRANSFERABLE.
NO IMPLIED WARRANTIES OR AGREEMENTS:
THERE ARE NO AGREEMENTS OR WARRANTIES,
EXPRESSED OR IMPLIED INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OTHER THAN THOSE STATED IN THIS
AGREEMENT. EAST COAST POWERSPORT SHALL
NOT BE RESPONSIBLE FOR THE PAYMENT OF
DAMAGES, OTHER THAN THE SUMS SPECIFIED
IN THIS AGREEMENT AND LIMITED WARRANTY,
FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR
DAMAGE ARISING FROM INJURY, LOSS OF USE,
LOSS OF TIME, RENTAL VEHICLES, PROFITS,
OR INCOME TO THE CUSTOMER AS A RESULT
OF A FAILURE OF ANY COMPONENT OR PART.
NO OTHER AGREEMENT: There
are no other agreements between the parties
with regards to the components purchased
except as stated in this agreement &
limited warranty.
By Purchasing our products, purchaser hereby
agree to release and forever discharge
East Coast Scooter and their agents, servants,
employees, officers, directors, trustees
and all other persons or entities acting
on their behalf, from any and all claims,
actions, damages, liability, costs or
expenses and attorney fees which are related
to, arise out of, or are in any way connected
to the participation or use of the equipment
or property supplied by East Coast Scooter
or my presence upon the premises, whether
or not such claims, actions, damages,
liability, costs or expenses are caused
by the negligence of the seller or the
manufacturer or distributor. By this Agreement,
it is my intention to surrender and waive
any rights to sue or exercise any legal
right to seek damages from East Coast
Scooter and their agents, servants, employees,
officers, directors, trustees and all
other persons or entities acting on their
behalf.
Purchaser hereby certifies that He/She
is over 18 years of age. Purchaser has
carefully read the foregoing and acknowledges
that purchaser understands and agrees
to all of the above terms and conditions.
Purchaser has had the opportunity to ask
any and all questions regarding this agreement
and the effect of the same. Purchaser
is aware that by ordering and sending
payments for any item(s), purchaser assumes
all risks and waives and releases certain
substantial rights that purchaser may
have or posses. Purchaser there for releases
all liability and waives any and all rights
purchaser may have in regards to purchases
made of product directly or indirectly
from East Coast Scooter.
This Agreement shall be effective and
binding upon my heirs, agents, personal
representatives and assigns.
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