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Please complete online or print and fax the End User Registration Form to register your product for warranty. If your product is not registered it will not be covered by our warranty under any circumstances. Please be sure to complete all areas designated as "required fields" before sending to us.

You can submit your registration on line here. Or you may download & print our hard copy, fill it out, and mail/fax it to:

East Coast Scooter
104 E. Cherry St.
Douglas, GA 31533
Toll Free 1-866-907-2668
Local / GA 1-912-383-8812
Fax 1-912-384-5457

Full Warranty Parts and Labor:

  • 2 Year Parts and Labor for Hyosung Brand Motorcycles and Mopeds style scooters only.
  • 1 Year Parts and Labor for Hyosung Brand ATV’s.

Limited Warranty Information:

  • 1 Year for all Motorcycles 250cc and above.
  • 6 Months for all Mopeds and Motorcycles 50cc to 150cc, ATV’s and Dirt Bikes.
  • 30 Days on all Electric & Gas Scooters.
Note: There is no warranty for any Pre-owned Inventory unless supplied in writing at the time of purchase.
Note: There is no warranty for any of the RC Nitro Products.

All "New" Products sold by East Coast Scooter includes a limited warranty (from date of purchase). This limited warranty covers Manufacturer Defective Engine and Drive Train parts only.

This warranty covers all purchases from East Coast Scooter only. All other warranty issues must be handled through the dealer where you purchased your products. You are required to furnish a copy of your original invoice, which must show our model number and Identification/Vin number on the invoice before we can warranty your product.

East Coast Scooter makes every effort to ensure that products are free of defects or damages before shipment from the warehouse. Please inspect your new scooter immediately upon receipt. Note that plastic parts (color coordinated housings, etc.) are not covered by the warranty. It is therefore imperative that goods received damaged are reported immediately so that the appropriate claim may be submitted to the shipping carrier. Minor scratches caused from shipping and handling or "blemishes" are not considered replaceable damage, as they do not affect the functionality of the scooter, moped, motorcycle, ATV or dirt bike. In the event that replacement part is needed, we will only ship items free of charge to the original shipping address.

INITIAL INSPECTION:
IMPORTANT NOTICE!!!
Please inspect your order when it arrives for any shipping damage!! Please open the box and inspect thoroughly before signing the Bill of Lading. If there is any visible damage to the box or product, please note on the Bill of Lading and have the Truck Driver initial. Make sure to obtain and keep a copy of your Bill of Lading. If your order is damaged, you must file a claim with the shipping company. If there is extensive shipping damage, refuse the shipment and send it back for another new product. We Will Not Warranty parts due to shipping damage.

PURCHASING RESPONSIBILITY:
Please see Disclaimer. Purchaser understands the nature of riding mopeds and motorcycle riding activities and acknowledges that he or she is qualified to operate a scooter as purchased from East Coast Scooter. Person understands they must abide by state laws and be in proper physical condition to ride a moped scooter. Purchaser is also responsible to inspect and insure moped before using it to make sure that the moped is safe to use and in riding order.

Laws vary from state to state, and East Coast Scooter makes no guarantees or claims that the moped you purchase is legal for operation in your particular city, county or state. If required in your city or state, purchaser is responsible to operate and register moped in accordance with state and local laws and ordinances. Every moped comes with a Certificate of Origin, from the factory. We can also provide a Bill of Sale, if needed. The moped has an engraved VIN nameplate on the frame. Beyond that, we cannot provide any further documentation or paperwork.

THIS LIMITED WARRANTY COVERS THE FOLLOWING PARTS ONLY:
Engine long block assembly, including all internal lubricated parts, i.e. Rings, pistons, pins, crankshaft and, main bearings, the connecting rods, and rod bearings, camshaft bearings, timing chain gears, rocker arms, valve springs, valve guides, valve seats, valve push rods, valve lifters, and oil pump. Additionally, the engine head(s), engine block and cylinder barrels will be covered if they are solely as a result of the mechanical failure of one or more of the internal lubricated components specified above. The Cooling system must be in good working order including cooling fans. Accessory items, including but not limited to electrical components of all types (distributor, alternator and all sensors and electrical control devices), fuel systems, gaskets, seals, filters, mounts linkage and fluids are not covered by this agreement.
TRANSFER CASE: All internal lubricated parts contained within the transfer case. The transfer case itself will be covered if damage solely as a result of the mechanical failure of one or more of the internal lubricated components contained within the transfer case. Accessory items, including but not limited to, U-joints, electrical components, linkage, seals, gaskets, mounts or fluids are not covered by this Agreement.
DIFFERENTIAL: All internal lubricated parts contained within the drive axle housing case. The drive axle housing itself if damaged solely as a result of the mechanical failure of one or more or the internal lubricated components contained the drive axle housing. Accessory items, including but not limited to, backing plates, all brake system components, cables, controls, linkage, vents, pumps, U-joints, electrical controls, mounts, seals, gaskets, and fluids are not covered by this Agreement.
TRANSMISSION (Automatic or Standard): All internal lubricated parts contained within the transmission case. The transmission case itself if damaged solely as a result of mechanical failure of one or more of the internal lubricated components contained within the transmission case. The Complete hydraulic system must be flushed including integral transfer case, oil cooler, lines, and new filter(s) installed Accessory items, including but not limited to, modulators, governors, electrical controls, linkage, mounts, seals, gaskets, and fluids are not covered by this agreement.

ITEMS NOT COVERED UNDER ANY CIRCUMSTANCE:
Tires, rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, CV Boots, oil filter, air filter, fuel filter, filters, clutch wear parts, cables, drive belt, chain, spark plug, any part made from rubber, belts, brake linings and/or pads, batteries, sprockets, external springs, clips, nuts, bolts, fasteners, frame.

LIMITATIONS: You must have a professional mechanic (any small engine repair shop, motorcycle shop, or local auto repair shop) or an authorized East Coast Scooter Dealer assemble your new motorized vehicle and do the prep work to assure your is in good working condition. You will need to provide proof of this when filing a warranty claim, so keep your receipts. Subject to the limitations stated in this agreement, East Coast Scooter agrees (at its sole discretion and election) to replace a covered component if the covered component fails as a result of one or more of the internal lubricated parts within the component stated warranty period from the date of purchase, while the component is being used under the conditions and in the manner specified by its original manufacturer.

THIS AGREEMENT AND LIMITED WARRANTY IS VOID IF ANY OF THE FOLLOWING IS TRUE:

  • THE CUSTOMER DOES NOT USE A PROFESSIONAL MECHANIC (SMALL ENGINE REPAIR SHOP, MOTORCYCLE SHOP, OR AUTO REPAIR SHOP) OR AN AUTHORIZED EAST COAST SCOOTER DEALER TO ASSEMBLE AND PREP THE PRODUCT PRIOR TO OPERATION. Proof of this is required for warranty claims.
  • THE DAMAGE TO THE COMPONENT IS CAUSED BY AN ACCIDENT.
  • THE CUSTOMER FAILS TO FOLLOW THE MINIMUM MAINTENANCE AND BREAK-IN REQUIREMENTS SUGGESTED BY THE MANUFACTURER. AND FAILS TO PROVIDE PROPER SERVICE DOCUMENTS.
  • THE DAMAGE TO THE PRODUCT IS CAUSED DURING SHIPPING.
  • PRODUCT IS USED IN A MANNER WHICH IT WAS NOT DESIGNED FOR.
  • THE PRODUCT IS MODIFIED IN ANYWAY.
  • THE PRODUCT IS USED IN RENTAL BUSINESS.

TOWING CHARGES: All towing and/or shipping charges incurred are the responsibility of the customer.

REPAIRED COMPONENTS: If the components are repaired under the terms of this agreement, they will be repaired or replaced with component parts of like kind and quality.

LABOR TO REPAIR OR REPLACE PARTS: East Coast Scooter does not pay or reimburse any labor cost under any circumstances.

SHIPPING POLICY AND EXPENSE:
IN WARRANTY: If your product is still under warranty you may return any part for exchange, at your expense, to our address above. We will pay return shipping to you unless it is determined your part was abused or damaged other than manufacturers defect. Your dealer may handle the parts exchange for you at no expense to you however the option to do so is that of the dealers and we have no control of a dealers in house parts exchange policies.

OUT OF WARRANTY: Customer is to pay for parts, S&H both ways and in all cases you must send us the part that needs to be replaced. Failure to do so may result in your getting the wrong part. We are not responsible for wrong parts sent if we do not have your part to exchange and verify correct part

    numbers.
  • All shipping related fees must be prepaid in full, unless the customer is using Freight collect or has arranged his/her own freight.
  • East Coast Scooter does not guarantee delivery schedule and is not responsible for shipping delays, damages occurred during shipping or any extra cost incurred by the customer after the part has been shipped.
  • East Coast Scooter is not responsible for return shipping costs.
  • East Coast Scooter is not responsible for any cancellation incurred cost. All incurred cost due to cancellation must be paid in full and is not refundable. (Example: If product or part has left the warehouse and the order is cancelled. The shipping company will charge freight whenever the product leaves our warehouse.)
Why do you need my part? We need your part for several reasons.
We need to verify your replacement part is the correct one to send to you. We require the part back so we may monitor defective parts and notify the correct manufacturer or potential future problems or recalls. We need to verify that your part is in fact defective. Many times we receive parts that are not defective at all.

LIMITED WARRANTY TRANSFERABILITY:
THIS WARRANTY IS NOT TRANSFERABLE.

NO IMPLIED WARRANTIES OR AGREEMENTS:
THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE STATED IN THIS AGREEMENT. EAST COAST POWERSPORT SHALL NOT BE RESPONSIBLE FOR THE PAYMENT OF DAMAGES, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A RESULT OF A FAILURE OF ANY COMPONENT OR PART.

NO OTHER AGREEMENT: There are no other agreements between the parties with regards to the components purchased except as stated in this agreement & limited warranty.

By Purchasing our products, purchaser hereby agree to release and forever discharge East Coast Scooter and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf, from any and all claims, actions, damages, liability, costs or expenses and attorney fees which are related to, arise out of, or are in any way connected to the participation or use of the equipment or property supplied by East Coast Scooter or my presence upon the premises, whether or not such claims, actions, damages, liability, costs or expenses are caused by the negligence of the seller or the manufacturer or distributor. By this Agreement, it is my intention to surrender and waive any rights to sue or exercise any legal right to seek damages from East Coast Scooter and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf.

Purchaser hereby certifies that He/She is over 18 years of age. Purchaser has carefully read the foregoing and acknowledges that purchaser understands and agrees to all of the above terms and conditions. Purchaser has had the opportunity to ask any and all questions regarding this agreement and the effect of the same. Purchaser is aware that by ordering and sending payments for any item(s), purchaser assumes all risks and waives and releases certain substantial rights that purchaser may have or posses. Purchaser there for releases all liability and waives any and all rights purchaser may have in regards to purchases made of product directly or indirectly from East Coast Scooter.
This Agreement shall be effective and binding upon my heirs, agents, personal representatives and assigns.

 




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